Shipping & Delivery
Service delivery policy
In short
- MiyeeBooks is software used online. Nothing is shipped and there are no delivery charges.
- Paid plans and extra storage start straight after your payment is confirmed, usually within minutes.
- You get a payment receipt from Razorpay and an invoice from us by email.
1. What you get
MiyeeBooks and MiyeeCredit are web applications at books.miyeetechlabs.com. Everything we sell, such as extra cloud storage and paid plans, is a digital service switched on in your account. We do not sell or ship physical goods.
2. When it starts
- A paid plan or extra storage is switched on as soon as Razorpay confirms the payment, usually within a few minutes.
- If it is not on within 24 hours of a successful payment, write to miyee.india@gmail.com with the Razorpay payment ID. We switch it on or refund you in full.
- The plan runs for the period shown at purchase (for example a month or a year) from the date it starts.
3. Where it works
The service is offered to businesses and people in India and works in any modern browser on a phone or computer. Prices are in Indian rupees.
4. Receipts and invoices
Razorpay emails a receipt for every payment. We send an invoice to your registered email and keep it in the app. No GST is charged until Miyee Tech Labs registers under GST; after that, invoices will be tax invoices.
5. If something goes wrong
See the Refunds & Cancellation policy, or write to our Grievance Officer.